Frequently Asked Questions
1 – How long has your company been in the labeling business?
Our family has been in the labeling business for well over 27 years now.
2 – What is the lead time of a job?
Typically we would say 8-10 working days for a new job after the approval of artworks, receipt of payments and Purchase order .We take 5-6 working days for a repeat order..
3 – What is the Minimum Order Quantity (MOQ) of your company?
Minimum order quantity of a job would depend on the size of the labels. Larger labels would have smaller MOQs and vice versa. We can print any number of labels however we have a fixed lot rate charges due to initial set up time and wastage.
4 – What kind of label artwork files do you accept?
Our preferred file formats are Adobe® Illustrator® and Corel Draw®. If there is any doubt regarding the format of the file, we are more than happy to guide you. You could send the files in a CD or email it to us.
5 – How will I receive the label proof?
We will send you a .pdf or a .jpeg file for the online file approval. We could also send you a paper approval..